Hawaii Launching New Medical Marijuana Patient Registry Portal September 30

Key Points
  • Hawaii will launch a new online medical marijuana patient registry portal on September 30, replacing the existing system used to manage registrations and access medical marijuana cards.
  • The transition required the current registry to be largely unavailable from September 23 to 29, during which new applications, renewals, and updates could not be submitted, though existing cards remained accessible.
  • Patients and providers will use the new portal starting September 30, with existing login credentials remaining the same, and new guides have been released to assist with the transition.
  • As of August 31, Hawaii had 29,315 valid in-state medical marijuana patients, issuing approximately 1,500 medical marijuana cards monthly, and the state allows qualified out-of-state visitors temporary registration for up to 60 days.

Hawaii will launch a new online medical marijuana patient registry portal Wednesday, September 30, replacing the system used by patients and medical providers to manage registrations and access state-issued medical marijuana cards.

The Hawaii Department of Health’s Office of Medical Cannabis Control and Regulation (OMCCR) announced the transition and has posted new guides for patients and medical providers ahead of the launch.

Starting September 30, registered patients will need to log into the new portal to download their new 329 medical marijuana registration card. Existing login credentials for patients and medical providers will remain the same.

The transition has required the existing registry system to be largely unavailable from September 23 through September 29. During that period, patients can access existing 329 cards, but new applications, renewals and registration updates cannot be started or submitted.

Applications submitted by September 22 have continued to be processed. However, the department says pending applications returned for corrections that are not resubmitted and approved before the transition will be deleted and will have to be recreated in the new system after it launches.

Access to licensed medical marijuana dispensaries has not been affected during the system transition.

The state has also released new instructional materials for in-state patients, visiting patients and medical providers, covering tasks such as submitting applications and renewals, accessing 329 cards and completing electronic medical certifications.

Hawaii allows qualified visitors who hold medical marijuana cards from another U.S. state or territory to apply for temporary registration. Approved out-of-state registrations can remain valid for up to 60 days, with one additional registration allowed during the same calendar year.

According to the Department of Health’s latest program statistics, Hawaii had 29,315 valid in-state medical marijuana patients as of August 31. The department says it issues roughly 1,500 329 cards each month as new applications and renewals are processed.