Key Points
- **Company Overview:** The Apothecarium, founded in 2011 in San Francisco, is a well-established cannabis retail brand with locations in California, Pennsylvania, Maryland, and New Jersey, known for its educational approach, personalized customer service, and wellness-focused experiences.
- **Role Summary:** The Full-Time Operations Supervisor position based in Stroudsburg, PA involves managing back-of-house store operations such as inventory control, product receiving, vault management, order fulfillment, regulatory compliance, and supporting front-of-house needs including customer engagement.
- **Key Responsibilities:** Tasks include receiving and processing shipments, maintaining seed-to-sale tracking, leading inventory counts, reconciling discrepancies, ensuring adequate stock levels, assisting in store opening/closing procedures, and collaborating with management to reduce inventory shrinkage.
- **Requirements & Benefits:** Candidates should have leadership experience, knowledge or interest in cannabis, ability to follow SOPs, and strong communication skills. Benefits include health coverage, PTO, 401(k) with match, paid parental leave, employee discounts, and comprehensive wellness programs. A background check and compliance with state regulations are required.
TerrAscend
@terrascend
Mississauga, Ontario
A leading North American cannabis operator
63 posts
6644 followers
Founded in San Francisco in 2011, The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.
We’re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs.
We don’t just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.
It’s a Joint Effort
We believe that How We Work Together Matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.
Sound like weed be a good fit? Here’s where you come in.
Our next Full-Time Operations Supervisor will focus on back of house store operations, including but not limited to: vault & shrink control, inventory best practices, product receiving, transferring, and preparation. Lead and participate in all Inventory counts and reconciliation. Maintain pre-order/online orders, etc. The Operations Supervisor reports to the GM to drive successful order fulfillment, inventory controls, and back of house efficiencies.
To Be Blunt
You will be challenged to maintain and participate in providing detailed and accurate record keeping.
One minute you will be developing and distribute inventory reporting on a regular basis.
The next minute you will ensure the front of House is adequately stocked and replenished.
And the next minute covering the sales floor when needed and successfully engage customers.
Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work within a diverse team in the organization.
Where you’ll be planted
This position will be on-site at our Stroudsburg, PA Apothecarium.
To be blunt, this role will be about:
- Receive product against packing slip/manifest and PO and enter receiving and inventory information into the appropriate software system or systems.
- Process shipments by printing labels, affixing labels, and properly storing product in "the vault."
- Vault picking, packing, unpacking, and canceling of online orders, quick pick up in store, and curbside pickup (Where applicable).
- Work with the AGM and GM to meet all regulatory, compliance, safety requirements. Correct all violations with a sense of urgency.
- Understanding and ability to accurately maintain seed-to-sale tracking, POS System, and MJ Freeway.
- Participate and lead all scheduled dispensary inventory counts.
- Identify, report, and reconcile any inventory discrepancies with assistance from AGM and GM.
- Accurately record, track, and maintain all inventory related data through internal management software and systems.
- Maintain/participate in providing detailed and accurate record keeping.
- Develop and distribute inventory reporting on a regular basis.
- Work with AGM and GM to brainstorm ways to reduce inventory discrepancies and “shrink”.
- Responsible for participating in accurate and efficient flow of products from storage to the point of sale, and vice versa.
- Update other staff members on inventory processes and procedures.
- Ability to troubleshoot and communicate IT related issues to the appropriate parties/channels.
- Ensure the Front of House is adequately stocked and replenished in a timely fashion to support the business.
- Ability to cover sales floor when needed and successfully engage customers when applicable.
- Working with GM to have scheduled shifts to open and close the store including all EOD financials, balancing registers and/or preparing drawers and store for open.
What we're high on...We value diverse skillsets, talents, and experiences. To be successful in this role we know you’ll need:
- Must meet all state and company requirements
- Leadership experience preferred
- Experience creating and following SOPs
- Forklift experience a plus
- HS Degree or GED required
- Ability to learn new tasks and follow directions
- Ability to communicate effectively
- Reliable, punctual, and consistent
- Cannabis knowledge or interest a plus
Benefits:
- Employee Discount (all employees eligible)
- 15 days PTO
- Health, vision, and dental insurance (with telehealth option)
- 401k with 4% matching (100% vested immediately)
- Employee Assistance Program
- Paid Parental Leave
- Life Insurance
- Short & Long Term Disability
Perks Rolled Just for You (for Benefits-Eligible Roles)
- Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents.
- Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness.
- Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details).
- Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more.
- Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family.
- 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting.
- Pet Insurance – Affordable coverage options to keep your pets healthy.
- Employee Discounts – Exclusive savings at any of TerrAscend’s 39+ dispensary locations.
- Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards.
- Disability & Life Insurance – Company-paid protection for life’s unexpected moments.
Physical Requirements:
- Stand constantly
- Walk frequently
- Reach and twist/turn with hands and arms
- Climb or balance and stoop, kneel, crouch or crawl
- Frequently lift and/or move up to 20 pounds
- Occasionally lift and/or move up to 50 pounds
- Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.
EEO Statement
At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.
TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Esta Organización Participa en E-Verify.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.
Statement on External Recruiting Agencies
TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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