Patient Care Consultant

Bristol, PA
Key Points
  • Jushi Holdings Inc. is looking for Dispensary Patient Consultants to aid patrons and patients through high levels of customer service in the cannabis industry
  • Responsibilities include providing customer service, giving product recommendations, maintaining store cleanliness, operating cash register, and ensuring compliance with regulations
  • Qualifications include a high school diploma, 2 years of customer service experience, and excellent computer and communication skills
  • Physical requirements include standing/walking, lifting heavy objects, and occasionally twisting/bending/squatting
Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. 

WHAT YOU WILL DO


  • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
  • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
  • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
  • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
  • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
  • All other job duties as assigned
  • WHAT WE ARE LOOKING FOR


  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor’s degree in any field preferred
  • Minimum of 2 years’ experience with customer service in retail.
  • Excellent computer, mathematical, language and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone and in person
  • Occasionally requires local travel, as needed
  • PHYSICAL REQUIREMENTS


  • Constantly perform desk-based computer tasks
  • Frequently standing/walking
  • Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl
  • Discover