Key Points
- 10 Barrel Brewing Co. is looking for a General Manager to oversee the daily operations of their restaurant/pub in Bend, Oregon.
- The GM will be responsible for managing a staff of 25-55 employees, organizing events, handling payroll, maintaining HR and OSHA regulations, and overseeing all sales.
- The GM will need a minimum of 5 years of restaurant management experience, preferably in the Microbrew Industry, and must be at least 21 years old.
- The job requires open availability, flexibility, and a minimum of 45 hours of work per week, with responsibilities including training staff, managing finances, and ensuring compliance with regulations.
Tilray
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General Manager – 10 Barrel Brewing
(Bend West Pub; on-site)
About 10 Barrel Brewing Co.
10 Barrel Brewing Co started back in 2006 with three guys in Bend, Oregon who shared one simple mindset; brew beer, drink beer, and have fun doing it. Since then our brewery has grown but we will always stay the same...Rough morning? Grab a beer. Powder day? The “gone skiing” sign goes up. Too hot to work? Mandatory company float. You get the picture...Here’s to living it up with a beer in hand.
Job Summary:
The General Manager (GM) is responsible for the daily operations of the restaurant/pub. This includes, but is not limited to, supervising a staff of 25-55 employees, training and evaluating employee performance, organizing special events, payroll, public relations, maintaining HR and OSHA regulations, scheduling, interviewing and hiring, and overseeing all sales in the restaurant/pub. The GM is responsible for coaching, leading, and holding the entire leadership team accountable for budget, staffing, administration, safety, and any other duties delegated by the Regional Pub Manager
Essential Duties and Responsibilities:
- Recruiting, hiring, and training of all restaurant staff, supervisors, and other management
- Scheduling employees to ensure shifts have proper coverage and overtime is kept to a minimum, following seasonal trends.
- Continuous improvement and commitment to a great guest experience
- Monitoring restaurant finances, including sales and expenses, to maintain a profitable business model
- Enforcing food and alcohol handling regulations and other guidelines to increase guest safety
- Working with the Marketing team to find effective and creative new ways to bring in more customers
- Managing the business’s daily monetary, banking deposits, safe, and tills.
- Handles customer complaints, face to face, resolving issues in a diplomatic and courteous manner; including Yelp reviews.
- Managing employee relations
- Conducts performance evaluations that are timely and constructive at least twice annually
- Handles discipline and termination of employees in conjunction with Human Resources and proper legal documentation
- Creates goals and improvement plans for restaurant management staff
- Ensures compliance with food and alcoholic beverage regulations, including ensuring all necessary staff have a valid OLCC Permit and/or a valid Food Handlers Card
- Completing and issuing necessary paperwork, regarding sales, inventory, employee onboarding and all relative Workday functions
- Approve and submit accurate biweekly payroll
- Ensures compliance with all OSHA regulations and holds monthly safety meetings and quarterly safety walk through inspections
- Effectively oversees all company policies and procedures are followed in conjunction with the 10 Barrel/ Tilray Employee Handbook
- Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
Skills and Abilities:
- Thorough knowledge of food and beverage industry.
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to problems.
- Strong leadership skills and an ability to take initiative.
- Ability to manage people in a high-stress, fast-paced working environment.
- Excellent communication skills, including the ability to deal tactfully with difficult customers.
- Basic to Intermediate level proficiency in office-related software.
- Performs other duties as assigned by the Regional Pub Manager.
Education and Experience Requirements
- BA preferred
- Must be at least 21 years of age
- Must have Food Handlers Card & OLCC Permit
- Minimum of 5 years restaurant management experience (preferably in the Microbrew Industry)
- Must be able to pass criminal background check
- Open availability, flexible, scheduled nights/weekends; role requires a minimum of 45 hours per week
- Fluent with Microsoft Applications
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
- Safety – perform safety audits, safety training and other duties required by the Safety Manager.
- Problem Solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
- Employee Focus - the individual manages difficult employee/operational situations, responds promptly to employee needs, solicits employee feedback to improve service, responds to requests for service and assistance and meets commitments.
- Planning/Organizing - the individual prioritizes and plans work activities and uses time efficiently.
- Quality Control - the individual demonstrates accuracy and thoroughness, monitors their own work to ensure quality and applies feedback to improve performance.
- Quantity - meets productivity standards and completes work in a timely manner.
- Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
- Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
- Safety & Security - the individual observes safety and security procedures and uses equipment and materials properly.
- Conflict Management – Proficient in employee/manager conflicts with problem solving and results.
Physical Requirements
- Able to work 8+ hrs a day, 5 days per week; position is typically greater than 40 hours per week
- Able to work varied schedule including evenings and weekends
- Able to lift 50+ lbs
- Able to stand on your feet for a long period of time
We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting career you’ve always wanted!
About Tilray Brands
Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is a leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is leading as a transformative force at the nexus of cannabis, beverage, wellness, and entertainment, elevating lives through moments of connection. Tilray’s mission is to be a leading premium lifestyle company with a house of brands and innovative products that inspire joy, wellness and create memorable experiences. Tilray’s unprecedented platform supports over 40 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and craft beverages.
Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is a leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is leading as a transformative force at the nexus of cannabis, beverage, wellness, and entertainment, elevating lives through moments of connection. Tilray’s mission is to be a leading premium lifestyle company with a house of brands and innovative products that inspire joy, wellness and create memorable experiences. Tilray’s unprecedented platform supports over 40 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and craft beverages.
Tilray Brands Inc. is an equal opportunity employer, committed to promoting diversity and inclusion in our workplace. As a General Manager at Tilray Beer Division, you will have the opportunity to lead and grow a dynamic team, innovate and experiment with new ingredients and styles, and contribute to the success of one of the top craft breweries in the nation.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.
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