Key Points
- Catalyst is looking to hire a Director of Operations to scale processes and double revenue without increasing headcount
- Responsibilities include systematizing delivery, automating processes, running financial analysis, leading a team, ensuring quality, and driving continuous improvement
- Ideal candidates have 5+ years of ops leadership experience, a track record of scaling revenue without headcount growth, experience with automation tools and strong people management skills
- Nice-to-haves include a background in content marketing or B2B SaaS, experience with project management tools, and process-improvement certification
Surterra Wellness
@surterra
United States
We Got You. FL Grown Since 2014. No Sales. 🚫 21+
58 posts
8106 followers
This job is posted for Catalyst via Parallel
About Catalyst
Catalyst helps growth-stage B2B founders turn their expertise into pipeline. In the last two years we’ve partnered with 150+ founders across SaaS, fintech, web3, HR tech, and more—building content engines that generate demand and shorten sales cycles.
About the Role
We’re hiring a Director of Operations to design and scale the processes that take a client brief to measurable business impact. You’ll own workflows, capacity planning, and margin health so we can double revenue without doubling headcount.
What You’ll Do
- Systematize delivery → map the end-to-end content workflow and cut cycle time by 25 %.
- Automate & integrate → deploy low/no-code automations in Notion, Airtable, n8n/Make, and HubSpot to eliminate manual hand-offs.
- Run the numbers → build client-level P&Ls, gross-margin dashboards, and a 12-week resourcing model; present a monthly KPI deck to leadership.
- Lead the team → hire, onboard, and coach 4-6 project managers / content leads; keep average utilization < 80 % and NPS ≥ 60.
- Guard quality → launch a standardized QA checklist and async review loop to keep client revision requests < 3 %.
- Drive continuous improvement → spot bottlenecks, run experiments, and document SOPs so best practices stick.
You’re a Great Fit If You Have
- 5+ years ops leadership in a high-growth agency, SaaS, or media org.
- A proven record of scaling revenue 2× without equal headcount growth while owning budgets/P&Ls.
- Fluency with low/no-code automation (Zapier, n8n, Make) and database tools (Airtable, Notion).
- Strong people-management chops—hiring, coaching, performance management.
- Ability to balance excellence with speed, thrive amid ambiguity, and communicate with clarity and low ego.
Nice-to-Haves
- Background in content marketing or B2B SaaS.
- Experience migrating project-management stacks (ClickUp/Asana) or rolling out AI-assisted writing tools.
- Lean Six Sigma or similar process-improvement certification.
Job Type: Full-time
Pay: $70,000.00 - $110,000.00 per year
Work Location: Remote
Discover