Reports to: District Manager

Position Overview:

The Store Manager will own the daily operations of the store by ensuring a positive customer and employee experience that drives sales and profitability for the location. The Manager will be expected to lead by example, develop and manage a high performing team, and ensure compliance with state and local cannabis regulations. The Manager will establish best practices and an exceptional retail experience that enhances customer satisfaction and brand loyalty while achieving aggressive sales goals and KPIs.  This position is located at our Green Solution dispensary located on Colfax ave. in Aurora, CO.

Major Areas of Responsibility include:

• Own store budget, drive sales performance and identify opportunities and strategies to meet or exceed performance metrics
• Manage the operation of the store and team members including but not limited to overall store presentation and condition and addressing any issues in a timely manner
• Foster a positive work environment and own all people leadership activities including, but not limited to, performance management, payroll & scheduling, recruiting & hiring, training & onboarding
• Develop and maintain effective relationships with all relevant partners and stakeholders including, but not limited to, HR, Compliance, and Finance
• Ensure all transactions and operations comply with local, state, and company regulations
• Ensure all aspects of inventory management comply with local, state, and company regulations, including but not limited to: ensuring inventory movement is properly documented; conduct regular audits; lead month/quarter/year-end inventory processes
• Investigate and resolve inventory discrepancies in a timely manner
• Ensure appropriate inventory levels to meet customer demand; analyze sales reports and market trends to ensure appropriate product offerings
• Lead by example in curating an exceptional customer experience, including performing guest transactions, and educating customers and employees on cannabis products, usage methods, and safety
• Develop and implement strategies to enhance customer and employee engagement
• Manage and respond to escalated customer issues as needed
• Maintain knowledge of all computer and technology systems and software

Minimum Qualifications (Skills, Knowledge & Abilities):

• All applicants must be at least 21 years of age
• At least 3+ years of retail management or supervisory experience
• Excellent communication and leadership skills with the ability to build and manage high performing teams
• Detail oriented, organized, and able to multitask in a fast-paced environment
• Strong business acumen and understanding of how to measure success through KPIs and financial targets
• Ability to hold self and others accountable
• Customer and team focused with the ability to deescalate situations and resolve conflict in a timely manner
• Collaborative team player who partners with stakeholders as appropriate (including HR, Finance, and Operations)
• Experience with and strong attention to detail in cash handling, inventory, and POS operations
• Ability to work a flexible schedule including nights, weekends, and holidays

Travel %: 0

FLSA status: Exempt

Additional Abilities Required:

This role is performed in a traditional retail setting which requires the ability to have a high stress tolerance and be flexible and adaptable. While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, use computer equipment such as POS and email, and lift or move up to 50 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About the Cannabist Company:

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The Company operates 77 facilities including 61 dispensaries and 16 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit www.cannabistcompany.com.

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!

Pay & Benefits: This position has an expected pay range between $60K - $72K per year.  In addition to base pay this position will also be eligible for an annual performance bonus target of 10% of annual base pay.  The Cannabist company prides itself on having the best benefits in the industry including multiple healthcare plans to choose from, dental, vision, life insurance, STD, LTD, pet insurance and a 401K with company match!