JOB SUMMARY

The Fulfillment Order Specialist is a full-time position responsible for accurately processing orders provided from the sales team and ensuring efficient execution throughout the fulfillment process. This position plays a key role in maintaining workflow by managing order documentation, supporting product tracking through sublotting, and assisting with tag printing. Flexibility and high accuracy are essential in supporting operational tasks to ensure smooth daily operations.

In this role you ensure order accuracy and efficiency for the fulfillment process. You will also flex between tasks such as sublotting and printing tags to support overall flow of operations.

ESSENTIAL JOB FUNCTIONS

• Process daily sales orders promptly and accurately
• Print and organize order tags for product identification and tracking
• Perform sublotting to accurately monitor product batches and movement
• Verify all orders, meet quality standards and customer specifications

OTHER JOB RESPONSIBILITES

• Maintain a clean and organized work area
• Collaborate with the sales team to resolve order related issues
• Support other fulfillment roles during peak periods or staff shortages
• Train new team members in basic order processing and fulfillment procedures as needed

MINIMUM JOB REQUIREMENTS

• Must be 21 years of age, be able to pass a background check and be approved for state regulating agency to receive a cannabis agent badge
• Basic computer proficiency and the ability to learn order management systems
• High level of accuracy and precision
• Ability to follow directions and work independently
• Strong communication and teamwork skills
• Willingness to work overtime when required

PREFERRED JOB REQUIREMENTS

• Experience in high volume manufacturing or distribution setting
• Proven ability to manage concurrent tasks with accuracy and efficiency
• Basic knowledge of shipping and logistics processes