- Sanctuary associates must prioritize providing a delightful experience for patients and team members
- Associates are responsible for greeting patients, recommending products, and maintaining a high level of customer service
- Associates must have excellent time management, interpersonal, communication, and problem-solving skills
- Requirements include being at least 21 years old, complying with industry regulations, and passing background checks
Sanctuary Medicinals
@sanctuary
The most essential skill and duty of any associate at Sanctuary is to provide an experience that delights the patient, but also the team members they work alongside. Sanctuary Wellness Advisors are the face and a living brand example for every patient who visits our locations. They are obsessed with finding the right solutions to fit each patient’s needs. Associates build long-lasting relationships with our patients as they provide unique and personalized service over time. This includes delivering industry-leading product knowledge and customer service in a patient-focused environment.
This is a Full-Time Position
Associate Responsibilities:
Greets, welcomes, and engages with patients in a warm and friendly manner.
Uses acquired skills and knowledge to recommend products and devices to meet patients’ current and future needs.
Serves as a brand ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients.
Assists patients with check-in, recommendations, education, and processing sales while also operating and dispensing cannabis within State regulations and company guidelines.
Applies the appropriate knowledge and expertise through ongoing learning and self-development.
Utilizes available tools to stay current on skills and promotional initiatives.
Maintains merchandising and ensures the Medical Marijuana Treatment Center (MMTC) is clean and presented professionally.
Ensuring that personal customer service levels are consistently excellent.
Seeks to become familiar with and proficient at all other tasks and duties as assigned.
Works in cooperation with their supervisor and associates.
Associate Requirements:
Excellent time management skills.
Team-oriented interpersonal skills.
Excellent written and verbal communication.
Analytical mindset and problem-solving skills.
Working and thriving in a fast-paced, team-oriented environment
Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Additional Requirements:
Must be a minimum of 21 years of age.
Must be and remain compliant with all legal and/or company regulations for working in the industry.
Must pass all required background and fingerprint checks.
We are looking forward to hearing from you!