Ascend Wellness Holdings (AWH) is looking to hire a Senior Supervisor for our Newton, MA location!

JOB SUMMARY

The Senior Supervisor will support the General Manager and AGM in the execution of retail store operations while gaining skills and experience required for advancement to store management roles. This position will act as the onsite store manager in the absence of the General Manager and AGM. In addition to their responsibilities within the store, the Sr Supervisor will work with cross functional partners to develop a broader understanding of the organization.

PRIMARY RESPONSIBILITES

• Partner with GM, AGM, and support partners in recruiting, onboarding, training and development of dispensary staff
• Provide coaching and mentorship to develop staff's professional growth
• Enforce accountability to AWH policies and procedures through coaching and disciplinary measures
• Prioritize and uphold operational compliance per regulatory standards and company policies
• Impact business results by driving KPIs
• Develop effective P&L management skills
• Ensure clear communication to teams by leading daily communication to staff
• Collaborate with cross functional partners to execute company initiatives in store
• Influence process improvements and support implementation of process changes
• Foster positive and productive relationships with cross functional partners
• Execute and maintain physical and digital merchandising standards
• Establish, communicate, and monitor best-in-class customer service standards across all channels
• Drive the continuous improvement of the store and staff
• Monitor and maintain inventory and communicate inventory action items to the GM and AGM

JOB REQUIREMENTS

• Experience in a supervisory or management role in a retail setting, specifically with POS business operations
• Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint
• Must be at least 21 years of age
• Strong retail math skills required
• Exceptional customer service skills
• Positive attitude, team player, and strong work ethic
• Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must pass any and all required background checks to hold necessary state required credentials
• Must be focused, and detail oriented
• Must be able to communicate clearly and effectively

If you have the requirements, aligned with the Ascend Vision and are focused on building a Team to deliver Best in Class Service to Consumers looking to BETTER THEIR LIFE WITH CANNABIS, then this is the role for you!

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.